OVERVIEW

 

This website is operated by Rose Bay Flowers. By accessing and using this site, including all the information, tools, and services it provides, you (the user) agree to the following Terms of Service. 

Throughout the site, the terms “we,” “us,” and “our” refer to Rose Bay Flowers. By visiting our site and/or making a purchase, you engage in our services and agree to comply with these Terms of Service, including all additional terms and policies referenced herein or available via hyperlinks. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.

Please carefully read these Terms of Service before accessing or using our website. By using any part of the site, you agree to be bound by these terms. If you do not agree with all of the terms and conditions of this agreement, please refrain from using the website or its services. If these Terms of Service are considered an offer, your acceptance is limited to these terms.

Any new features or tools added to our store will also be governed by these Terms of Service. You can review the most recent version of these Terms at any time by visiting this page. We reserve the right to update, modify, or replace any part of these Terms by posting changes on our website. It is your responsibility to periodically review this page for updates. Continued use of the website after changes have been posted indicates acceptance of those changes.

Our store is hosted on Shopify, providing us with an e-commerce platform that enables us to sell our products and services to you.

 

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least 18 years of age, or if you are a minor in your state or province of residence, that you have obtained consent from a parent or guardian to use this site.

Customers under the age of 18 are prohibited from registering as users of the website or transacting on the site.

You agree not to use our products or services for any illegal or unauthorized purpose. Additionally, you must not violate any laws in your jurisdiction, including but not limited to copyright laws. You must not transmit any harmful viruses, worms, or any other destructive code.

Any violation or breach of these Terms of Service will result in the immediate termination of your access to our services.

 

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that any content you submit (excluding payment information) may be transferred unencrypted across networks and may be modified to fit the technical requirements of connecting networks or devices. However, credit card information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the services provided, including access to the website, without prior written permission from us.

The section headings in these Terms of Service are included for convenience and do not limit or otherwise alter the content or meaning of the Terms.

 

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if the information available on this site is not accurate, complete, or up-to-date. The material on this website is provided for general information purposes only and should not be solely relied upon when making decisions. For more accurate, complete, or timely sources of information, we recommend consulting primary references. Any reliance on the content found on this site is at your own risk.

This site may contain certain historical information, which is not current and is provided solely for reference. We reserve the right to modify the contents of the site at any time, but we are under no obligation to update any information. You acknowledge that it is your responsibility to monitor changes to our site.

 

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Our product prices may change at any time without prior notice.

We reserve the right to update, modify, or discontinue any part of our services or content without warning.

Rose Bay Flowers is not responsible for any price changes, service updates, suspensions, or discontinuation, whether it affects you or a third party.

 

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Some products or services may only be available for purchase online through our website. These items may have limited stock and are subject to our Return Policy for exchanges or refunds.

We make every effort to accurately display the colors and images of our products in the store. However, we cannot guarantee that the colors seen on your device will perfectly match the actual product.

We reserve the right to restrict sales of our products or services to specific individuals, regions, or jurisdictions, as deemed appropriate. We may also limit the quantity of products or services offered at our discretion.

Product descriptions and prices are subject to change at any time without prior notice. Additionally, we reserve the right to discontinue any product at any time.

Any product or service offers made on this site are void where prohibited by law.

While we strive to provide high-quality products and services, we cannot guarantee that they will always meet your expectations. We also do not guarantee that any errors in our services will be corrected.

 

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. At our discretion, we may limit or cancel the quantities purchased per person, household, or order. These limitations may apply to orders placed under the same customer account, credit card, or using the same billing and/or shipping address. If we make any changes to or cancel an order, we will make reasonable efforts to notify you via the email, billing address, or phone number provided at the time of purchase. We also reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.

We accept Visa and MasterCard debit and credit cards in AED as payment methods. Cardholders are responsible for keeping transaction records, as well as understanding the merchant policies and rules.

It is your responsibility to maintain the confidentiality of your account details.

You agree to provide current, complete, and accurate information for all transactions made through our store. Additionally, you agree to promptly update your account information, including email address, credit card details, and expiration dates, to ensure smooth transaction processing and that we can contact you when necessary.

For more information, please refer to our Returns Policy.

 

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools that are beyond our control or oversight.

You acknowledge and agree that we offer access to these tools "as is" and "as available," without any warranties, representations, or conditions, and without endorsing the third-party provider(s). We are not liable for any damages resulting from or related to your use of these optional tools.

Your use of any third-party tools provided through our website is entirely at your own risk. It is your responsibility to review and accept the terms and conditions set by the respective third-party provider(s).

In the future, we may introduce new services or features through our website, including additional tools and resources. These new offerings will be governed by the same Terms of Service.

 

SECTION 8 - THIRD-PARTY LINKS

Certain content, products, and services available through our website may include materials from third-party providers.

Links to third-party websites on our site may redirect you to external websites that are not affiliated with us. We are not responsible for reviewing or evaluating the content, accuracy, or any other aspects of these third-party websites. We do not endorse, and we will not be held liable for any third-party materials, websites, products, or services.

We are not liable for any harm or damages that may arise from the purchase or use of goods, services, resources, content, or any other transactions made through third-party websites. We strongly encourage you to review the policies and practices of the third party to ensure you fully understand them before making any transactions. Any complaints, claims, concerns, or inquiries regarding third-party products should be directed to the relevant third party.

 

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you submit specific materials (such as contest entries) at our request, or send creative ideas, suggestions, proposals, plans, or other content (collectively referred to as "comments"), whether online, by email, postal mail, or otherwise, you agree that we may, at our discretion, edit, copy, publish, distribute, translate, or otherwise use your comments in any medium, without restriction. We are not obligated to: (1) keep any comments confidential; (2) compensate you for any comments; or (3) respond to any comments.

We may, but are not required to, monitor, edit, or remove content that we deem, at our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, or objectionable, or that violates any intellectual property rights or these Terms of Service.

You agree that your comments will not infringe upon the rights of any third party, including copyrights, trademarks, privacy rights, or other personal or proprietary rights. Furthermore, your comments will not contain any defamatory, unlawful, abusive, or obscene material, nor any viruses or malware that could affect the operation of our website. You may not use a false email address, impersonate someone else, or mislead us or third parties about the origin of any comments. You are solely responsible for the accuracy and content of any comments you submit. We assume no responsibility or liability for any comments posted by you or third parties.

 

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy. To view our Privacy Policy, please refer to the link provided on our website.

 

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, our site or services may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any such errors, inaccuracies, or omissions and to update or change information, including canceling orders, if any information on the site or in our services is inaccurate, at any time and without prior notice (even after you have placed an order).

We are not obligated to update, amend, or clarify any information on our site or in our services, including pricing information, except as required by law. No specific update or refresh date should be interpreted as an indication that all information on the site has been modified or updated.

 

SECTION 12 - PROHIBITED USES

In addition to other restrictions outlined in these Terms of Service, you are prohibited from using the site or its content:
(a) for any unlawful purpose;
(b) to encourage or solicit others to perform or engage in unlawful activities;
(c) to violate any laws, regulations, rules, or local ordinances at any international, federal, provincial, or state level;
(d) to infringe upon or violate our intellectual property rights or those of others;
(e) to harass, abuse, defame, insult, harm, intimidate, or discriminate against others based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any malicious code that could affect the functionality or operation of the Service or any related website, or other websites on the Internet;
(h) to collect or track others' personal information;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any immoral or inappropriate purpose; or
(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related websites if any of these prohibitions are violated.

 

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of the service will be uninterrupted, timely, secure, or free from errors.
We do not guarantee the accuracy or reliability of any results obtained from using the service.
You acknowledge and agree that we may remove the service for indefinite periods or cancel the service at any time without notice.
Your use of the service is at your sole risk. The service, along with all products and services provided, is offered "as is" and "as available," without any warranties or conditions of any kind, either express or implied. This includes all implied warranties of merchantability, fitness for a particular purpose, quality, durability, title, and non-infringement.
In no case shall Rose Bay Flowers, or our directors, employees, affiliates, agents, contractors, suppliers, or service providers be liable for any damages of any kind, including direct, indirect, incidental, punitive, special, or consequential damages, such as lost profits, data loss, or replacement costs, whether based in contract, tort (including negligence), strict liability, or otherwise. This includes any claims related to errors or omissions in content, or any damages resulting from the use of the service or products, even if advised of the possibility.
Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

 

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Rose Bay Flowers and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim, demand, or legal action, including reasonable attorney’s fees, arising from your breach of these Terms of Service or any related documents, or your violation of any law or third-party rights.

 

SECTION 15 - SEVERABILITY

 

If any part of these Terms of Service is deemed unlawful, void, or unenforceable, it will be enforced to the extent possible under applicable law. The unenforceable part will be removed from these Terms, but this will not impact the validity or enforceability of the rest of the terms.

 

SECTION 16 - TERMINATION

Any obligations or liabilities incurred by either party before the termination of this agreement will continue to apply even after termination.

These Terms of Service remain valid until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our services or by discontinuing use of our site.

If we determine, at our sole discretion, that you have failed or are suspected of failing to comply with any term of these Terms of Service, we may terminate this agreement immediately, without prior notice. You will remain responsible for any amounts owed up to and including the termination date, and/or we may restrict your access to our services (or parts of them).

 

SECTION 17 - ENTIRE AGREEMENT

Failure by either party to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of that right or provision.

These Terms of Service, along with any policies or operating rules posted by us on this site or in connection with the Service, form the complete agreement between you and us. This agreement replaces all previous or contemporaneous agreements, communications, and proposals, whether written or oral, between you and us, including any earlier versions of these Terms of Service.

Any ambiguities in the interpretation of these Terms of Service will not be interpreted against the party that drafted them.

 

SECTION 18 - GOVERNING LAW

The United Arab Emirates (UAE) is our country of domicile, and the governing law applicable to these Terms of Service shall be that of the UAE. We do not engage in trade or provide services to countries listed by the Office of Foreign Assets Control (OFAC) or any other sanctioned countries, as per the laws of the UAE.

 

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the latest version of the Terms of Service at any time by visiting this page. We reserve the right to update, modify, or replace any part of these Terms of Service by posting the updated content on our website. It is your responsibility to periodically check this page for any changes. Your continued use of or access to our website or services after updates have been posted indicates your acceptance of those changes.

 

SECTION 20 - CONTACT INFORMATION

If you have any questions regarding these Terms of Service, please feel free to reach out to us at ,